CarParts.com Reviews

3.2

/5.0

45 customer reviews

5

icon

21

4

icon

4

3

icon

2

2

icon

1

1

icon

17

56 %

reviewers recommend

CarParts.com

CarParts.com, known for its auto parts and accessories, is rated 3.2 out of 5. The rating reflects how car owners and enthusiasts view their experience with CarParts.com. Reviews of CarParts.com are verified before publication.

icon

How would you rate CarParts.com?

45 Reviews on CarParts.com

by Anita Ruiz

Sep 18, 2022

I ordered shock aborber set for my car…

I ordered shock aborber set for my car they canceled and refunded one part of it without asking me first if I still even wanted to proceed with the order not only that the peice that was canceled is on the site sold separately why couldn't they just send that instead. I already payed to get my car fix at the shop now I have to get the missing peice and pay again. I ASKED TO GET THE PEICE SENT TO ME FOR SAME PRICE and they told me they could not how is that my fault.FIRST AND LAST TIME BUYING!!!!! Jay is the worst customer service rep I dont know if he is lazy or just doesnt care but his replis sounded as if he didnt even care and took forever to reply.

by Kelly S392

Sep 14, 2022

TONY was awesome !

TONY was awesome !! He was clear and professional and kind.
I highly recommend him as your front saleman.

by Marion K.

Sep 14, 2022

My name is Earnest Pettis I purchased a…

My name is Earnest Pettis I purchased a Catalytic Convertor for my 2009 Camry LE 4cyl in February 2022 from Carparts.com Tracking # 2899 3558 8480 Carton ID LSI 209579G20, on my way home last night after just over 6 months since installation I had a service engine light appear and after having a diagnostic test run this morning 9-14-2022 was informed the Catalytic convertor had gone bad!! Now reaching out to see how this can problem can be rectified because the former one lasted 12 years and surely this one to only last 6 months is more than disappointing!

by Courtney Phillips

Sep 13, 2022

100% Satisfied!

CarParts.com has just become my go to place for parts. Their description of the part I needed (right side outside mirror, heated, turn signal, backing plate) was so detailed that I KNEW it was going to fit my old truck. Came today and perfect! Thank you CarParts.com.

by Soham196

Sep 13, 2022

Pretty much all I can say that…

Pretty much all I can say that carparts.com is the best place for you to find your parts and also one the best prices.

by Carl682

Sep 13, 2022

These guys are great!!!

These guys are great. Always have what I want and lots of options. Everything I have bought has been quality and perfect fit. I also really like the user interface. It so easy to get to the exact part I need for my vehicles. Great job!!!!
Thanks
Dan M

by Byron Sanchez

Sep 12, 2022

Excellent Website for Auto Parts

I am so glad I stumbled upon this site. My side mirror broke, and I didn't know where to go, seeing that most Auto Parts stores were expensive. This site is amazingly priced and they deliver the accurate part as described and as needed in excellent quality. Thank you so much! The mirror fit perfectly, and it works again. Need a part for your car? This is the site where to go!

by Sophie May

Sep 10, 2022

POOR QUALITY PARTS

I PURCHASED BRAKES FOR A 2017 RC 350 F SPORT BRAKES MAKE RATTLING NOISE THESE PARTS ARE NOT FOR YOUR CARS I HAVE TO DO THE BRAKE AGAIN NOW NEVER AGAIN

by Brent King

Sep 09, 2022

Great site

Great site, can find most parts but every part i ordered had some shipping delay. Either the part was delayed in warehouse or in transit. Too many excuses. These places are quick to take your money and leave you stranded.

by Charlene005

Sep 08, 2022

I'm very satisfied how easy it was to…

I'm very satisfied how easy it was to make my online order without all of the confusion and hassle also l would recommend ordering from this company to my relatives and friends 😊

CarParts.com Q&A

icon

Submit your question

Ask a CarParts.com question and get answers!

Q:

Hi i received a letter about a recalled part and a refund or replacement will be issued. Just making sure it was not a scam,

Answer This Question

Q:

Why don't you answer anyone's questions.? Very upset been waiting forever on my order

A:

Let us know if you get an answer. It's like de3aling with Trumps Lawyers Stall Stall Stall

by Ricardo806 - May 19, 2022

Answer This Question

Q:

I placed an order after couple of weeks notice it was the wrong part send it back and the refund I'd get for it was les than the purchase money

Answer This Question

Q:

Why didn't I get a tracking number

Answer This Question

Q:

Yes I ordered a shifter on the 5th and still no email or tracking information

Answer This Question

icon

208 Coupons Available

All Coupons

icon